Cancellation policy

Flovelle Health – Purchase Options Cancellation Policy

At Flovelle Health, some products may be offered as part of a subscription or recurring purchase option for your convenience. By selecting a purchase option at checkout, you agree to the terms outlined below.

Subscription Overview

When you choose a subscription or recurring purchase, your order will be automatically billed and shipped at the selected delivery interval (e.g., every 30 days) unless canceled.

Managing Your Subscription

You may cancel, pause, or modify your subscription at any time by:

  • Logging into your customer account, or
  • Contacting our support team through the Contact Us page

Cancellation Timing

To avoid being charged for the next billing cycle, you must cancel your subscription at least 24 hours before your next scheduled billing date.

If a subscription order has already been processed or shipped, it cannot be canceled or refunded.

Failed Payments

If a payment attempt fails, we may retry the charge using the payment method on file. If payment continues to fail, your subscription may be paused or canceled automatically.

Refunds on Subscription Orders

Subscription orders are treated the same as one-time purchases and are subject to our Refund Policy.

We do not offer refunds for:

  • Orders already processed or shipped
  • Missed cancellation windows

Changes to Subscription Pricing or Terms

Flovelle Health reserves the right to update subscription pricing, product availability, or terms at any time. Any changes will apply to future billing cycles.

Contact Information

For any questions regarding your subscription, please contact us at:
hello@flovellehealth.com